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Leadership Team

Jeff Strout

President and CEO

Jeff Strout has over 3 decades of experience in establishing robust pillars of people, process and tools in Web application, AWS and networking. He is the leading light of KnackForge.

Jeff Strout is the CEO of KnackForge. He is an inspirational figure for its employees. People revere him due to the hard work and efforts he puts toward growing the company. He has vast experience in leading large enterprises and is using that experience along with sharp business acumen to lead KnackForge. Though based in Tyler, he spends a major portion of his time at client locations or at the Chennai office. His ‘client first’ approach is what the company strives for.

KnackForge's journey was started in 2011; after a couple of strategic acquisitions, they are now grown to a multinational company with offices in Tyler (Texas) and Chennai (India). Their headquarters is in Tyler, a small town in East Texas with a population of approx. 105,000 people. By serving clients across three continents, they cherish the values and hard work that has made this country great.

Mark Dickherber

Partner and Senior Vice President, Business Development

Mark has over 40 years of experience in telecommunications hardware and software deployment and management. During the 1990s, Mark held management and director level positions with Cox Communications and Cox Business. He was the lead liaison between Cox Corporate and each of the Cox Business markets on sales, marketing and operational related matters and, specifically, business plan success.

Mark led successful negotiations between Cox and all national/world network carriers at the time - AT&T/MCI/Sprint/etc. – an effort that had not been done before. Mark’s other significant achievements include 12 years in sales and business development with Charles River and Redpoint backed startups: Broadband Access Systems and BigBand Networks and holds many awards during his tenure. Prior to Cox Business, Mark held several management positions related to post-M&A integration activity with one of the nation’s largest independent telephone companies at the time, Contel. Mark and his wife, Robbie, have been married over 38 years and have two adult children, Corie and Kyle. 

Tim Winebarger

Vice President, Customer Experience

Tim Winebarger is the Vice President, Customer Experience at Knackforge, LLC.  Tim has 22 years of experience in software design, network technology, operational support systems, NOC management, and customer service including eleven years in the telecommunications industry.

As Vice President, Customer Experience at Knackforge, LLC, Tim is the primary point of contact and relationship with many of the US-based customers.  In this role, Tim works directly with our India based leadership and development teams to design and deliver software solutions that meet the business requirements of our customers.  Tim has worked directly with Jeff Strout during the majority of his experience where he designed and supported network operations software at a national scale for a US-based telecommunications company and served as Director of Network Operations in a subsequent role.

Tim enjoys in environments where unique problems exist and need to be solved with technology.

Vannia Rajan K


Vannia Rajan is the president of the Indian development arm of KnackForge. He is currently putting in years of his leadership & enterprise app development experiences to empower people at KnackForge.

Has strong technical expertise on Amazon Web Services, Laravel, Angular, overall project management and process optimization.

Amazon Web Services - SysOps Admin Associate Certified. Vannia Rajan holds Bachelor's Degree in Computer Science Engineering.

Selvam S

Director Emerging Technologies

Selvam is Amazon Web Services Solutions Architect - Associate Certified. He brings over 10 years of Information Technology experience and leadership in Software Development, technology solution delivery and IT professional services to global clients.

Proficient in high-level Drupal development and web application development in general (includes PHP, JS/JQuery, HTML and SQL). He has established a center level in bringing up emerging and existing technology development and best people management practices. Managed several large clients and has also been successful in creating next level role in the projects he manages. Having worked on Drupal, PHP and Android app development.

He has now involved in AWS best practices. Selvam holds a Bachelor's Degree in Computer Science Engineering. Selvam is also one of the key co-founders of KnackForge Soft Solutions Pvt Ltd.

Anjali S

Associate Vice President

Anjali leads our India operations driving overall performance, quality resource management and process improvement. She brings with her 14 years of highly diverse experience in managing business operations and process. Her expertise are in HR, organizational development and people management.

She holds a Master’s degree in Human Resources from a top listed private B-school in India. She is a Certified Learning and Development Professional also undertaken course in HR Analytics and attended workshops to bring in the best practices and initiate new processes into the organization.

She has been mainly involved in setting up the new office infrastructure at the IT park and involved extensively to bring in the best work environment for KnackForge.